“Emily Cassolato was the real estate agent for the sale of my mother’s house at a time when Mum needed to move into a retirement facility. It was also when the real estate market was changing, during the spring of 2022. It was a worrisome time for the family and making decisions about difficult things, like parting with the family home, was hard work for all involved. Emily’s positive and caring attitude helped to guide my mother, my siblings and me through this life-altering journey. Emily worked diligently staging, photographing, advertising and showing the home. Because the housing market lost steam during that time and house prices dropped, Emily had to reassure us many times when offers were made that fell short of our expectations. There were other aspects of selling a home of which we were unaware, for example, cancelling utilities or buying out rent-to-own contacts and Emily helped us through those as well. But she didn’t stop there; she continued to stay in touch with my mother after the house sold for a very reasonable price. Emily became more than a real estate to us; she became a friend.”